How We Protect Your Information
Privacy Policy
At Primus, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using Primus, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Account Information
- Name
- Email address
- Business name
- Phone number
- Login credentials
b) Booking Information
- Appointment details
- Service selections
- Staff preferences
- Scheduling data
c) Technical Information
- IP address
- Device information
- Browser type
- Usage data (pages visited, features used)
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Manage user accounts
- Process bookings and scheduling
- Send notifications and confirmations
- Improve platform performance
- Ensure security and prevent fraud
- Provide customer support
3. How We Share Information
We do not sell your personal data.
We may share information only:
- With service providers who help operate our platform (e.g., hosting or payment processors)
- When required by law
- To protect the rights and security of Primus and its users
Businesses using Primus are responsible for handling their own client data in accordance with applicable laws.
4. Data Security
We take reasonable technical and organizational measures to protect your data.
However, no system can guarantee 100% security. You are responsible for keeping your account credentials secure.
5. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to data processing
To exercise these rights, please contact us.
7. Third-Party Services
Our platform may integrate with third-party services (such as payment processors or email providers). These services have their own privacy policies.
We are not responsible for the practices of third-party websites.
8. Cookies and Tracking
We may use cookies and similar technologies to:
- Improve user experience
- Analyze platform usage
- Remember preferences
You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of the platform means you accept the updated policy.